Interview with Thumbtack
The The Printing, Fulfillment and Mailing Group, LLC was recently interviewed by Thumbtack. We are fans of Thumbtack! We are pleased to be included as a vendor.
What/Who inspired you to start your own business? What was the
greatest challenge that you encountered along the way?
We created our company because we wanted to have more fun at work! We spend more time working than anywhere else! A company with a happy work environment is happy for the clients too! Our clients appreciate that when they call in for their printing, fulfillment, direct mail, promotion product or corporate apparel project that we have a smile on our face. Our excellent quality, service and price make our clients happy too! Happy and positive is our motto!
* How would you describe your usual clients? We have clients of all types and sizes. Our clients are all over the county and we also have some international clients too! We use the team approach, so the client gets the best that we have to offer. We work with the client to understand their project and provide them with the best solution possible. We handle small simple projects to large complex ones! We provide all types of digital printing, offset printing, web printing, direct mail, promotional products, corporate apparel, fulfillment, labels, banners, all types of printed communications.
* What do you think is the most effective strategy to keep your
customers happy and satisfied with your services? Communication is the key to our business. We are good listeners. We work to provide a solution that fits the clients situation best. We continue to work with them until they are happy and satisfied. We receive many referrals from our past clients too! I think this speaks volumes!
* What was your most favorite and successful project?
We have supplied many different corporate gifts! We have done it all from custom printed neck ties to embroidered polo shirts for a major credit card company! The coolest one ever is the custom car wrap for a toy car! We will help you put together a show stopper for your party or function!
* In a short line, how would you entice your potential consumers to
book your service?
If you are looking for a partner, to assist you with your printing, direct mail, packaging, promotional products or corporate apparel and would like a high level of support to reach your goals! We are your firm!